Support Docs Billing & accounts

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Managing your subscription

Your plan, billing history, and AI allowance all live on your Billing page. Current plans and prices are shown there — always check that page rather than relying on any price quoted elsewhere.

Upgrading

Moving to a pricier plan charges the new plan's full price right away — there's no partial credit for days left on your current plan, and its own new period starts the day you pay. This is stated plainly before you confirm: "You pay the full price today. Your current period ends when you pay, and what is left of its AI allowance is not carried over." Select Upgrade to {plan} to do this (or Get {plan} if you don't have a paid plan yet).

Cancelling

Select Cancel at period end. Nothing is cut off immediately — you keep everything you've already paid for until your current period ends, and your plan status shows "Access continues until {date}" in the meantime.

Changed your mind?

If you've cancelled but your period hasn't ended yet, select Resume membership to keep going as normal. Once a period has actually ended, there's nothing left to resume — you'll choose a plan again instead.

Payment method

If a payment fails, an Update payment method button appears so you can fix it through a secure payment page. There's also Check payment status to re-check a payment still being processed.

Invoices

Every billing period, an invoice is added to your billing history, which you can view, print, or save as a PDF.

See Your AI allowance, explained for how the AI allowance included in your plan works. Still stuck on a billing question? Contact us and we will help directly.